RETURN POLICY
OUR GUARANTEE TO YOU
At Blac'karz, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.
RETURN POLICY OVERVIEW
We will accept returns and exchanges of eligible items in new and unused/resalable condition, in our sole discretion within 30 days of receipt with a valid proof of purchase. Shipping and handling fees will not be refunded.
Customers are responsible for return shipping costs.
Eligible purchases from a Gift Registry are eligible for return through 90 days from event date, excluding Furniture items. Exclusions listed below apply.
Certain items cannot be returned, exchanged, or canceled, including: items purchased as final sale, or items used and/or damaged through normal wear and tear. Shipping and handling charges are not refundable. Other restrictions may apply.
CREDITS AND RETURNS
We will issue a credit or refund in one of the following ways:
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Where some or all of a purchase was made using a Gift Card or Merchandise Credit, a new Gift Card or Merchandise Credit will be issued, respectively.
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With a Gift Receipt or Gift Packing Slip, the item purchase price will be refunded by a Merchandise Credit.
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When the Gift Registry Number is presented without proof of purchase, the item’s current selling price will be refunded by a Merchandise Credit.
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Any shipping and handling charges will not be refunded and customers are responsible for return shipping cost.