top of page

SHIPPING POLICY

​At Blac'karz, we strive to make the shipping process as smooth and efficient as possible. Please review our shipping policies below for details on rates, processing times, and more.

​

PROCESSING TIME

​

All orders are processed within 2-3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking information once your order has been shipped.

 

SHIPPING RATES AND POLICY

 

Within Canada:

  • Shipping cost is $12 per purchase.

  • Free shipping for purchases over $150.

  • Standard shipping typically takes 3-5 business days.

 

Outside Canada:

  • A flat rate of $20 applies for all international orders.

  • Please note that international orders may be subject to cancellation and a full refund if we are unable to ship to your location.

  • Shipping times vary by destination and typically take 2-3 weeks.

 

Customs and Duties:

  • For international orders, any customs duties or taxes are the responsibility of the buyer.

 

SHIPPING CARRIERS

 

We ship all orders via UPS to ensure secure and timely delivery.

 

TRACKING YOUR ORDER

​

  • Once your order has shipped, you will receive a tracking number via email.

  • Use the provided link to track your package.

  • If you encounter any issues with tracking, please contact us at blackarz.studio@gmail.com for assistance.

 

SHIPPING DELAYS

​

  • While we aim for prompt delivery, we are not responsible for delays caused by the carrier, weather, or other unforeseen circumstances.

  • For any significant delays, please contact our customer service team, and we will assist in resolving the issue.

 

INCORRECT SHIPPING INFORMATION

​

  • Please ensure all shipping information is accurate during checkout. Blac'karz is not responsible for packages delivered to incorrect addresses.

  • If an order is returned to us due to an incorrect address, additional shipping fees may apply.

 

LOST OR DAMAGED PACKAGES

​

  • If your package is lost or arrives damaged, please reach out to us immediately at blackarz.studio@gmail.com. We will work with UPS to resolve the issue and find a suitable solution.

bottom of page